Support
Questions, problems or ideas about Fairway Log? Send us an email.
We usually reply within a few days.
What to include
- The email you signed up with.
- Your iPhone model and iOS version (in Settings, then General, then About).
- The course and the screen you were on, and what happened.
Forgot your password
On the Sign in screen, tap “Forgot password?”, enter your email and tap “Send code”. We’ll email you a code so you can choose a new password.
Delete your account
In the app, open Profile and tap “Delete account” at the bottom. The “Delete your account” screen shows what will be erased. Tap “Delete my account”, then confirm.
This permanently erases:
- your account and login, including your email and password;
- your profile: your display name and privacy setting;
- every round you logged and its ratings;
- your trophies;
- your wishlist;
- your follows: who you follow and who follows you;
- course problem reports you filed;
- your aerated greens reports.
Your ratings also come out of each course’s community score. This can’t be undone.
A few records last longer: reports other golfers filed about you, our login provider’s security log (which can include your email), and database backups until they expire. The Privacy Policy explains these.
Can’t sign in? Email support@fairwaylog.app from the address you signed up with and ask us to delete your account.
Wrong course details
Open the course’s page and tap “Report a problem with this course” at the bottom. Choose what’s wrong and tap “Send report”. We review every report.